Why don't I see a new account in the account overview and receive statements?
You need a display permission for the new account. A certain administration right in Global Payment Plus is required to assign the display permission.
- In Global Payment Plus, under "Administration", select the menu item "Bank accesses".
- In the line of the bank access for which you want to check and adjust your display permission, click on the three dots at the right end and then on "Display bank access". Alternatively, you can click on the line of the bank access.
- Click on the "Display permissions" tab.
- Click on "Users" further down on this page.
- Edit the user's display permission by clicking on the pencil icon.
- Activate the display for the new account and save it.
Further information
- If you cannot enter the display permission yourself because you do not have the necessary permission in Global Payment Plus, contact a user with administration permission in your company.
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